Curtailing the customer’s desire for perfection and setting realistic expectations before an installation is crucial with paint protection film. In fact, Josh Poponick, owner of Blackout Tinting in Latrobe, Pa., says that goal falls second only to customer service and a quality installation. You’ll learn how to set the tone with customers in ways that increase sales, profit and loyalty.
Speaker: Josh Poponick is the owner of Blackout Tinting in Latrobe, Pa., Pittsburgh and Miami.